To use your Flex Pass, select your ticket as normal, then use the code emailed to you by the Purple Pass ticketing software in the promo code box. For more detailed instructions, click “How to Use Your CFTA Flex Pass” below. 

How to Use Your CFTA Flex Pass

Can’t find your code? Give us a call at (615)904-2787!

All ticket sales are final. Exchanges for another performance of the current show may be made up to 24 hours prior to the performance, subject to availability. Email boxoffice@boroarts.org for ticket changes.

Tickets are non-refundable and no credits will be issued for unused tickets, whether purchased individually or as part of a season pass.

Performance cancellations due to inclement weather or other circumstances are rare. We will attempt to contact you to arrange an alternate date if a performance is canceled.

Tickets ordered over the phone or online are emailed and can be printed at home or shown on a phone. Standard tickets can be printed during box office hours or up to one hour before the show.

Unless notified of tardiness, ‘no-show’ tickets will be offered to those on the waiting list at the scheduled show time. It is suggested to arrive 30 minutes prior to the show and inform the Box Office if you will be late or unable to attend.

All seating is reserved. Contact the Box Office for special seating arrangements due to medical conditions.

The box office opens one hour before the performance, and seating begins approximately 30 minutes before the show starts.

Latecomers will be seated at the discretion of the Front of House staff at the first appropriate break. Notify the Box Office if you know you will be late.

Arrive an hour before the show to be placed on a waitlist. Seating is not guaranteed.

Recording or photographing performances is strictly prohibited. Devices may be confiscated if this policy is violated.